Terms of Service

1. Acceptance of these terms

By accessing our website, submitting a contact form, booking an intro call, or engaging us for an advisory package, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use our services. These Terms form a binding contract between you and RK & JG Holdings, LLC.

2. What we do

RK & JG Holdings provides business-consulting and advisory services to early-stage consumer brand founders. Our work covers positioning, operations, growth planning, and advisory on payments infrastructure. The specific services included in any engagement are described in the written engagement agreement.

Our services are advisory and educational in nature. They are not a substitute for the advice of a licensed attorney, certified public accountant, or registered financial advisor.

3. Not legal, tax, or financial advice

4. Eligibility

To use our services, you must:

• Be at least 18 years of age.
• Be physically located in the United States.
• Have the legal capacity to enter into a binding contract on your own behalf or on behalf of the business you represent.
• Provide accurate information about yourself and the business during intake and keep that information current while you are a client.

5. Payment and billing

Engagement fees are disclosed in the engagement agreement. All payments are processed by Stripe, Inc. in U.S. dollars. By engaging us you authorize us, through Stripe, to charge your payment method for the amounts and on the schedule shown in the agreement.

Recurring engagements: Monthly or multi-month engagements renew automatically at the end of each billing cycle unless you cancel before the next charge. You can cancel a recurring engagement at any time by emailing support@rkjgholdings.com. Cancellation stops future charges; refunds are governed by our refund policy.

Failed payments: If a scheduled charge fails, we will attempt to contact you and reattempt the charge for up to fourteen (14) days. If payment cannot be collected, we may pause or end the engagement.

6. Cancellation and refunds

Cancellation and refund terms are described in our Refund Policy, which is incorporated into these Terms by reference.

7. Client responsibilities

Advisory engagements work best when both sides show up. As a client, you agree to:

• Provide accurate, complete information during intake and at ongoing check-ins.
• Attend scheduled sessions on time or give at least 24 hours’ notice if you need to reschedule.
• Keep your own licensed professionals (attorney, CPA, registered financial advisor) informed about material business decisions and continue to follow their guidance.
• Understand that our services are a complement to, not a replacement for, licensed legal, tax, or financial counsel.
• Treat our team with professionalism and respect, as we will treat you.

8. Intellectual property

All engagement materials, written plans, worksheets, and content we create for you or publish on our website are the intellectual property of RK & JG Holdings, LLC. You may use them for your own business benefit while you are a client. You may not resell, redistribute, or publish our materials without our written permission.

9. Limitation of liability

To the fullest extent permitted by law, RK & JG Holdings, LLC, its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of our services, including lost profits, lost revenue, lost data, or business interruption, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim relating to our services is limited to the total fees you actually paid us during the twelve (12) months preceding the event giving rise to the claim.

You acknowledge that operating and growing a business involves personal and commercial responsibility and inherent uncertainty. You agree that you are responsible for your own business decisions and for consulting appropriate licensed professionals.

10. Indemnification

You agree to indemnify and hold harmless RK & JG Holdings, LLC and its personnel from any third-party claims, losses, or expenses (including reasonable attorney’s fees) arising out of your breach of these Terms, your violation of any law, or information you submitted that was inaccurate or misleading.

11. Governing law and dispute resolution

These Terms are governed by the laws of the state in which RK & JG Holdings, LLC is registered, without regard to its conflict-of-law principles.

Informal resolution first. If a dispute arises, you agree to contact us in writing at support@rkjgholdings.com and work with us in good faith to resolve it for at least thirty (30) days before taking any further action.

Arbitration.If the dispute is not resolved informally, you and RK & JG Holdings agree to resolve it through binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court. You and we each waive any right to a jury trial or to participate in a class action. This clause does not prevent either party from bringing qualifying claims in small claims court.

12. Changes to these terms

We may update these Terms from time to time. When we make a material change, we will update the “Last updated” date above and, for active clients, send an email notification at least thirty (30) days before the change takes effect. Your continued use of our services after the effective date means you accept the updated Terms.

13. Contact

Questions about these Terms can be sent to: